Possible problems

1.Washer will not operate

2. Water will not enter washer

3. Water level too low
4. Drive motor will not run
5. Washer will not agitate

6.Water does not drain from washer

7. Basket is slow or will not spin

8. Washer leaks water or splashes water on floor

9. Washer will not spray rinse

10. Washer will not shut off

11. Washer shakes or moves around

12. Water will not shut off

13. No hot water
  14. No cold water
 

15. Washer damages clothes

  16. Timer does not advance
  17. Washer leaks oil

18. Clothes not spinning dry

 

19. Water fills and drains at the same time

20. Lint on clothes

21. Suds water will not return to washer

 

PROBLEM

POSSIBLE CAUSE

REPAIR PROCEDURE

1.Washer will not operate

A. No electrical power

Check electrical power

operate

B. Power cord

Check power cord

 

C. Open circuit in timer

Check timer

 

D. Short (bare wire

Check wiring

 

touching metal)

 

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2. Water will not enter

A. No electrical power

Check electrical power

washer

B. Power cord

Check power cord

 

C. Water faucets closed

Make sure water is on

 

D. Inlet hoses kinked

Move inlet hoses to prevent

   

kinking

 

E. Plugged inlet hose

Remove screens from inlet

 

screens

hose and clean

 

F. Inlet mixing valve

Check inlet mixing valve

 

G. Water level switch

Check water level switch

 

H. Temperature switch

Check temperature switch

 

I. Timer

Check timer

 

J. Loose terminal

Check terminal connections

 

K. Broken wire in wiring

Check for broken wire.

 

harness

 

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3. Water level too low

A. Water level switch

Check water level switch

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4. Drive motor will not run

A. No electrical power

Check electrical power

 

B. Power cord

Check power cord

 

C. Drive motor overheated

Allow motor thermal overload

   

to cool

 

D. Drive motor start switch

Check motor start switch

 

E. Drive motor

Check drive motor

 

F. Water level switch

Check water level switch

 

G. Pump

Check pump

 

H. Timer

Check timer

 

I. Lid open in "SPIN CYCLE"

Close lid

 

J. Lid open in the last 2

Close lid

 

minutes of agitate

 
 

K. Loose terminal

Check terminal connections

 

L. Broken wire in wiring

Check for broken wire

 

harness

 
 

M. Gearcase

Replace gearcase

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5. Washer will not agitate

A. Broken belt

Check belt

 

B. Water level switch

Check water level switch

 

C. Control magnet

Check control magnet

 

D. Drive motor start switch

Check motor start switch

 

E. Drive motor

Check drive motor

 

F. Loose pulleys

Tighten setscrews on pulleys

 

G. Timer

Check timer

 

H. Gearcase

Replace gearcase

 

I. Broken cam bar rivet

Check cam bar rivets

 

J. Loose terminal

Check terminal connections

 

K. Broken wire in wiring

Check for broken wire

 

harness

 

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6.Water does not drain

A. Drain hose kinked

Move drain hose to prevent

from waster

 

kinking or replace

 

B. Too much suds

Add cold water. Use less detergent

 

C. Incorrect drain height

Read your installation instructions

 

D. Plugged drain hose

Remove obstruction

 

E. Pump

Check pump

 

F. Broken of loose belt

Check belt

 

G. Manifold air lock

Check manifold trap

 

H. Side check valve

Clean or replace

 

I. Lint filter

Check lint filter

 

J. Two-way valve

Check two-way valve

 

K. Timer

Check timer

 

L. Loose terminal

Check terminal connections

 

M. Broken wire in wiring

Check for broken wire

 

harness

 
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7. Basket is slow or

A. Lid open

Close lid

will not spin

B. Broken or loose belt

Check belt

 

C. Control magnet

Check control magnet

 

D. Water level switch

Check water level switch

 

E. Lid switch

Check lid switch

 

F. Loose motor pulley

Tighten pulley setscrew

 

G. Drive motor start switch

Check motor start switch

 

H. Drive motor

Check drive motor

 

I. Timer

Check timer

 

J. Clothes between basket

Remove clothes from tub

 

and tub

 
 

K. Gearcase

Replace gearcase

 

L. Loose terminal

Check terminal connections

 

M. Broken wire in wiring

Check for broken wire

 

harness

 
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8. Washer leaks water or

A. Hoses not secured

Make sure hose clamps are tight

splashes water on

B. Hose leaks

Check hose and replace

floor

C. Leak in tub

Check hose connection, the four

   

screws or holes in the tub

 

D. Side check valve

Check side check valve

 

(self-clean filter models)

 
 

E. Drain funnel

Check side funnel

 

(manual clean filter

 
 

models with suds saver

 
 

system

 
 

F. Pump

Check pump

 

G. Use of low water level with

Use higher water level

 

high agitation

 
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9. Washer will not spray

A. Inlet mixing valve

Check inlet mixing valve

rinse

B. Temperature switch

Check temperature switch

 

C. Timer

Check timer

 

D. Loose terminal

Check terminal connections

 

E. Broken wire in wiring

Check for broken wires

 

harness

 
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10. Washer will not shut

A. Timer

Check timer

off

 
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11. Washer shakes or

A. Shipping material not

Remove shipping material

moves around

removed

 
 

B. Unbalanced load

Move clothes evenly around basket

 

C. Washer not level

Adjust the rear leveling feet and front

   

feet

 

D. Weak flooring

Floor must be solid

 

E. Gearcase braces loose

Check the nuts and bolts on braces

 

F. Oil, grease or detergent

Check snubber

 

on snubber

 
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12. Water will not shut off

A. Inlet mixing valve

Listen for running water. If you hear

   

running water the valve is most likely

   

to be stuck and must be replaced

 

B. Water level switch

Check water level switch

 

C. Air leak or kink in water

Check hose

 

level switch hose

 
 

D. Air leak in air dome

Check air dome

 

E. Timer

Check timer

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13. No hot water

A. Inlet mixing valve

Check inlet mixing valve

 

B. Temperature switch

Check temperature mixing switch

 

C. Timer

Check timer

 

D. Loose terminal

Check terminal connections

 

E. Broken wire in wiring

Check for broken wire

 

harness

 
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14. No cold water

A. Inlet mixing valve

Check inlet mixing valve

 

B. Temperature switch

Check temperature switch

 

C. Timer

Check timer

 

D. Loose terminal

Check terminal connections

 

E. Broken wire in wiring

Check for broken wire

 

harness

 
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15. Washer damages

A. Too much bleach or

Read your "Laundry Guide"

clothes

fabric softener

 
 

B. Too many clothes

Read your "Laundry Guide"

 

C. Agitator

Check agitator

 

D. Basket

Check basket

 

E. Water level too low

Increase water level

 

F. Foreign objects

Remove

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16. Timer does not advance

A. Timer motor

Check timer motor

 

B. Timer

Check timer

 

C. Water level switch

Check water level switch

 

D. Loose terminal

Check terminal connections

 

E. Broken wire in wiring

Check for broken wire

 

harness

 
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17. Washer leaks oil

A. Leak in gearcase

Check gearcase

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18. Clothes not spinning

A. Water not draining from

See problem 6

dry

washer correctly

 
 

B. House drain

Incorrect drain height or plugged

   

drain

 

C. Side check valve

Clean or replace

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19. Water fills and drains

A. Pump

Check pump

at the same time

B. Control magnet

Check control magnet

 

C. Cam bar

Check cam bar

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20. Lint on clothes

A. Filters

Check filters

 

B. Wrong mixture of clothes

See your "Use and care guide"

 

C. Overloading

See your "Use and care guide"

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21. Suds water will not

A. Kinked hoses

Move suds hoses to prevent

return to washer

 

kinking

 

B. Plugged hoses

Remove obstruction

 

C. Two-way valve

Check two-way valve

 

D. Pump

Check pump

 

E. Water level switch

Check water level switch

 

F. Timer

Check timer

 

G. Loose terminal

Check terminal connections

 

H. Broken wire in wiring

Check for broken wire

harness
 

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