Problem solving Chart

1. Oven light fails to operate
2. Surface element overheats
3. Surface element or griddle doesn't heat
4. Oven will not bake with selector switch set on bake
5. Oven will not bake with selector switch set on "TIMED BAKE"
6. Oven does not broil
7. Oven door will not open
8. Door locks but indicator lights do not light 
9. Will not begin to clean
10. Oven door will not latch
11. Oven overheats
12. Oven will not clean
13. Oven cleans, but at temperature too low for acceptable cleaning
14. Oven will not delay in "TIMED BAKE"
15. Oven will not go into "SERVE" temperature
16. Door locks at proper temperature but indicator light does not light
17. Clean indicator light comes on but door does not lock at proper temperature
18. Convenience outlet doesn't work
19. Fluorescent light flickers, lights on ends only or doesn't light at all
20. Warped surface element
21. Discolored element bowls
22. Premature burnout of bake element
23. Scorched burner box bottom
24. Surface element causing boiling
25. Door glass breakage
26. Oven door hard to open or close
27. Door sagging on one side

PROBLEM

POSSIBLE CAUSE

REPAIR PROCEDURE

1. Oven light fails to operate

A. Switch

Check switch

 

B. Bulb burned out

Replace bulb

 

C. 15 AMP fuse

Check fuse

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2. Surface element overheats

A. Infinite switch

Check infinite switch

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3. Surface element or griddle doesn't heat

A. No electric power

Check electrical power

B. Infinite switch

Check infinite switch

 

C. Element

Check element

 

D. Loose terminal

Check terminal connections on above parts

 

E. Wire in wiring harness

Check for broken wire

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4. Oven will not bake with selector switch set on bake

A. Indicator light

If indicator light lights, the bake element is

 

bad. Check the bake element

 

B. Oven thermostat

Check oven thermostat

 

C. Selector switch

Check selector switch

 

D. Bake percentage switch (relay)

Check bake percentage switch (relay)

 

E. Loose terminal

Check terminal connections on above parts

 

F. Wire in wiring harness

Check for broken wire

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5. Oven will not bake with selector switch set on "TIMED BAKE"

A. Clock-timer

Check clock-timer

B. Selector switch

Check selector switch

There's a possibility of a bad

 
 

selector switch if the oven comes

 
 

on when the selector switch is set

 
 

on "Bake"

 
 

C. Loose terminal

Check terminal connections on above parts

 

D. Wire in wiring harness

Check for broken wire

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6. Oven does not broil

A. Indicator light

If indicator light lights, the broil element is bad

 

B. Oven thermostat

Check oven thermostat

 

C. Selector switch

Check selector switch

 

D. Broil percentage switch (relay)

Check broil percentage switch (relay)

 

E. Loose terminal

Check terminal connections on above parts

 

F. Wire in wiring harness

Check for broken wire

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7. Oven door will not open

A. No electric power

Check electrical power

 

B. Micro switch

Check micro switch

 

C. Door latch lever

Check door latch lever

 

D. Door switch

Check door switch

 

E. Selector switch

Check selector switch

 

F. Loose terminal

Check terminal connections on above parts

 

G. Wire in wiring harness

Check for broken wire

 

H. Cool-down period has not

Wait until lock light goes out

 

finished in the cleaning cycle

 
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8. Door locks but indicator lights do not light 

A. Indicator lights

Check indicator lights

B. Selector switch

Check selector switch

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9. Will not begin to clean

A. No electric power

Check electrical power

 

B. Control knobs not set correctly

Read your Use and Care Guide

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10. Oven door will not latch

A. No electric power

Check electrical power

 

B. Micro switch

Check micro switch

 

C. Door latch lever

Check door latch lever

 

D. Door switch

Check door switch

 

E. Selector switch

Check selector switch

 

F. Loose terminal

Check terminal connections on above parts

 

G. Wire in wiring harness

Check for broken wire

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11. Oven overheats

A. Thermostat

Check thermostat

 

B. Percentage switch (relay)

Check percentage switch (relay)

 

C. Selector switch

Check selector switch

 

D. Thermostat bulb not in oven

Check for location of thermostat bulb

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12. Oven will not clean

A. Selector switch

Check selector switch

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13. Oven cleans, but at temperature too low for acceptable cleaning

A. Indicator light

If indicator light lights. the bake element is bad

 

Check the bake element

B. Thermostat

Check thermostat

 

C. Selector switch

Check selector switch

 

D. Bake percentage switch (relay)

Check bake percentage switch (relay)

 

E. Solenoid switch

Check solenoid switch

 

F. Broil element

Check broil element

 

G. Mullion element

Check mullion element

 

H. Smoke eliminator element

Check smoke eliminator element

 

I. Loose terminal

Check terminal connections on above parts

 

J. Wire in wiring harness

Check for broken wire

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14. Oven will not delay in "TIMED BAKE"

A. Clock

Check clock

   
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15. Oven will not go into "SERVE" temperature

A. Clock

Check clock

B. Oven thermostat

Check oven thermostat

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16. Door locks at proper temperature but indicator light does not light

A. Indicator light

Check indicator light

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17. Clean indicator light comes on but door does not lock at proper temperature

A. Latch mechanism

Adjust and/or align the latch

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18. Convenience outlet doesn't work

A. Fuse

Check fuse

B. Clock timer not "set"

Set clock for automatic operation

 

C. Clock timer switch

Check clock timer

 

D. Wire in wiring harness

Check for broken wire

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19. Fluorescent light flickers, lights on ends only or doesn't light at all

A. Bulb

Check bulb

B. Ballast

Check ballast

C. Switch

Check switch

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20. Warped surface element

A. Cookware bottom not flat

 
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21. Discolored element bowls

A. Too large a pan or the pan is

 
 

not flat

 
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22. Premature burnout of bake element

A. Oven door left open to heat the home

Use for baking only. Check bake element

 
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23. Scorched burner box bottom

A. Surface units used to heat the

 
 

home

 
 

B. Cookware on flat

 
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24. Surface element causing boiling

A. Switch should be turned lower

Read your Use and Care Guide

   
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25. Door glass breakage

A. Broiling with door closed

Use broil stop on door

 

B. Rack covered with foil

DO NOT cover racks with foil

 

C. Glass installed backwards

Install tempered glass toward the heat

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26. Oven door hard to open or close

A. Worn or broken broil stop rollers

Replace rollers

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27. Door sagging on one side

A. Hinge channel loose or out of

Adjust or replace hinges

 

position on oven liner

 
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