Camco, Hotpoint, Maclary, Mofat, and G/E Range


Problem Solving Chart
	1. Washer will not operate
	2. Washer will not fill
	3. Washer will not stop filling
	4. Washer leaking water on floor
	5. Washer will not drain
	6. Excessive vibration and noise
	7. Washer fills but will not agitate
	8. Washer agitates and spins (slow only)
	9. Washer agitates and spins (slow only)
	10. Washer will not spin
	11. Timer will not advance
	12. Washer will not spray rinse
	13. Rinse water too hot
	14. Rinse water too cold
	15. Basket turns counter-clockwise during agitation
	16. "Frozen" or damaged agitator
	17. Cover shield loose, damaged, or off
	18. Damaged washer body
	19. Clothes retain lint
	20. Odor in washer

PROBLEM	POSSIBLE CAUSE	REPAIR PROCEDURE

1. Washer will not operate	A. No power to washer	Check power supply
	B. Power cord or wiring defective	Check power cord Check wiring and connections
		(BACK TO TOP)
2. Washer will not fill	A. Blown fuse or tripped circuit	Check power supply
		(BACK TO TOP)
	B. Water supply faucets closed	Check faucets
	C. Clogged valve screens	Check water inlet valve
	D. Open valve solenoid	Check water inlet valve
	E. Water level switch defective	Check water level switch, check wiring and connections
	F. Water temperature selector switch defective	Check selector switch. Check wiring and connections
	G. Plastic housing timer defective	Check plastic housing timer, check wiring and connections
	H. Metal housing timer defective	Check metal housing timer, check wiring and connections
	I. Kinked water hoses	Check hoses
		(BACK TO TOP)
3. Washer will not stop filling	A. Water level switch defective	Check water level switch
	B. Foreign particles in inlet valve	Check water inlet valve
	C. Water inlet valve stuck open	Check water inlet valve
	D. Blockage in tube to water level switch	Check water level switch
	E. Leak in water level switch hose	Check water level switch
	F. Water level switch hose not vertical	Check water level switch
		(BACK TO TOP)
4. Washer leaking water on floor	A. Hose connections faulty or hose deteriorated	Check water inlet valve, check pump
	B. Drain hose improperly positioned or hose deteriorated	Check pump
	C. Cover gasket out of position or broken	Check washer cover
	D. Drainage pipe clogged	Check pump
	E. Spray out from plastic inlet	Check water inlet valve
	F. Splashing out of drain	Check Use & Care Book
	G. Transmission boot defective	Check transmission boot, check agitator
	H. Tub or pump housing pitted	Check pump
		(BACK TO TOP)
5. Washer will not drain	A. Drain clogged	Check pump
	B. Drain hose kinked or clogged	Check pump
	C. Water pump defective	Check pump
	D. Plastic housing timer defective (no spin)	Check plastic housing timer, check wiring and connections
	E. Metal housing timer defective (no spin)	Check metal housing timer, check wiring and connections
	F. Pump coupling defective	Check pump coupling
	G. Drain outlet too high	Check Use & Care book
		(BACK TO TOP)
6. Excessive vibration and noise	A. Machine not level	Check leveling legs
	B. Unbalanced load	Check Use & Care book
	C. Jam nuts missing or loose	Check leveling legs
	D. Floor weak or sloped	Check leveling legs
	E. Noisy transmission	Check transmission
	F. Clutch bearings worn	Check single speed clutch, check two-speed clutch
	G. Clutch shoes worn	Check single speed clutch, speed-speed clutch
	H. Motor shaft bent	Check drive motor
		(BACK TO TOP)
7. Washer fills but will not agitate	A. Transmission defective	Check transmission, check agitator
	B. Plastic housing timer switch defective	Check plastic housing timer, check wiring and connections
	C. Metal housing timer switch defective	Check metal housing timer, check wiring and connections
	D. Water level switch defective	Check water level switch, check wiring and connections
	E. Drive motor defective	Check drive motor, check wiring and connections
	F. Motor start relay defective	Check motor start relay, check wiring and connections
	G. Open motor protector	Check drive motor, check wiring and connections
	H. Lid switch defective	Check lid switch, check wiring and connections
	I. Loose or broken drive belt	Check belt
		(BACK TO TOP)
8. Washer agitates and spins (slow only)	A. Speed shifter or solenoid defective	Check two-speed clutch shifter, check wiring and connections
	B. Speed shifter needs adjustment	Check two-speed clutch shifter,
	C. Lower carrier plate defective	Check two-speed clutch
	D. Plastic housing timer defective (some models)	Check plastic housing timer, check wiring and connections
	E. Metal housing timer defective (some models)	Check metal housing timer, check wiring and connections
	F. Selector switch defective	Check selector switch, check wiring and connections
		(BACK TO TOP)
9. Washer agitates and spins (slow only)	A. Shifter bent	Check two-speed clutch shifter
	B. Lower carrier plate binding	Check two-speed clutch
		(BACK TO TOP)
10. Washer will not spin	A. Plastic housing timer switch defective	Check plastic housing timer, check wiring and connections
	B. Metal housing timer switch defective	Check metal housing timer, check wiring and connections
	C. Drive motor defective	Check drive motor, check wiring and connections
	D. Lid switch defective	Check lid switch, check wiring and connections
	E. Motor start relay defective	Check motor start relay, check wiring and connections
	F. Open motor protector	Check drive motor, check wiring and connections
	G. Transmission defective	Check transmission
	H. Loose or broken drive belt	Check belt
	I. Blown fuse or tripped circuit breaker	Check power supply
		(BACK TO TOP)
11. Timer will not advance	A. Open plastic housing timer motor	Check plastic housing timer, check wiring and connections
	B. Open metal housing timer motor	Check metal housing timer, check wiring and connections
		(BACK TO TOP)
12. Washer will not spray rinse	A. Drain system restricted	Check pump
	B. Plastic housing timer defective	Check plastic housing timer, check wiring and connections
	C. Metal housing timer defective	Check metal housing timer, check wiring and connections
	D. Water level switch not resetting	Check water level switch, check wiring and connections
		(BACK TO TOP)
13. Rinse water too hot	A. Faucets misadjusted	Check Use & Care book
	B. Hoses reversed at inlet valve or supply faucets	Check water inlet valve, check wiring and connections
	C. Wires reversed at inlet valve	Check water inlet valve, check wiring and connections
		(BACK TO TOP)
14. Rinse water too cold	A. Faucets misadjusted	Check Use & Care book
	B. Hot water supply exhausted	Check Use & Care book
	C. Dirt, corrosion, sand or lime deposits around inlet valve	Check water inlet valve
		(BACK TO TOP)
15. Basket turns counter-clockwise during agitation	A. Transmission defective	Check transmission, check agitator
		(BACK TO TOP)
16. "Frozen" or damaged agitator	A. Agitator defective	Check agitator
		(BACK TO TOP)
17. Cover shield loose, damaged, or off	A. Cover shield defective	Check cover shield
		(BACK TO TOP)
18. Damaged washer body	A. Scratches, dents, rust or discoloration	Check cosmetics
		(BACK TO TOP)
19. Clothes retain lint	A. Lint-holding fabrics washed with lint-giving fabrics	Check Use & Care book
	B. Clothes load too small for water level	Check Use & Care book
	C. Tub outlet blocked	Check pump
	D. Pump inoperative	Check pump
		(BACK TO TOP)
20. Odor in washer	A. Accumulated lint or deposit on washtub	Remove lint and deposits. See preventive maintenance
	B. Unusually dirty wash load	See preventive maintenance
	C. Accumulated lint or deposit around agitator	Check agitator
		(BACK TO TOP)

Problem Solving Chart