Problems Solving Chart

1. Dryer will not run
2. Motor runs, but dryer does not heat
3. Dryer will not turn off
4. Dryer stops during cycle
5. Clothes overheat
6. Clothes do not dry or drying time is too long (electric dryers)
7. Clothes do not dry or drying time is too long (gas dryers)
8. Dryer is noisy
9. Dryer runs with door open
10. Dryer drum does not rotate, but motor runs
11. Damaged dryer body

PROBLEM

POSSIBLE CAUSE

REPAIR PROCEDURE

     

1. Dryer will not run

A. No power to dryer (blown fuse or tripped breaker)

Check power supply

 

B. Terminal block inoperative

Check terminal block

 

C. Centrifugal switch inoperative

Check centrifugal switch

 

D. Motor winding burned out

Check motor

 

E. Open contact in timer

Check timer

 

F. Open contact in door switch

Check door switch

 

G. Power cord defective

Check power cord

 

H. Start switch inoperative

Check start switch

 

I. Door is open

Check door alignment, check door latch

   

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2. Motor runs, but dryer does not heat

A. Dryer set on fluff cycle

See use and care book

B. Blown fuse or tripped breaker in 1 side of power line to dryer

Check power supply

 

C. Open electric heating element (electric dryers only)

Check electric heater coils

 

D. Centrifugal switch inoperative

Check centrifugal switch

 

E. Open contact in timer

Check timer

 

F. Thermostat(s) inoperative

Check thermostats-electric dryers

   

Check thermostats-gas dryers

 

G. Gas burner inoperative (gas dryers only)

Check gas assembly

 

H. Corroded terminal at heating element (electric dryers only)

Check electric heater coils

 

I. Incorrect voltage at terminal block

CALL SERVICE TECHNICIAN

 

J. Open contact in selector switch

Check selector switches

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3. Dryer will not turn off

A. Thermostat(s) inoperative

Check thermostats-electric dryers

   

Check thermostats-gas dryers

 

B. Timer inoperative

Check timer

 

C. Resistor inoperative (electric dryers only)

Check resistor

 

D. Cold room

Room temperature must be 50 degrees F or more

 

E. Moisture sensor inoperative

Check moisture sensor

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4. Dryer stops during cycle

A. Interruption of power supply

Check power supply

 

B. Motor overheating

Check motor

 

C. Timer inoperative

Check timer

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5. Clothes overheat

A. Improper vent installation

Check dryer vent

 

B. Grounded heating element (electric dryers only)

Check electric heater coils

 

C. Thermostat(s) inoperative

Check thermostats-electric dryers

   

Check thermostats-gas dryers

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6. Clothes do not dry or drying time is too long (electric dryers)

A. Improper vent installation

Check dryer vent

B. Heating system inoperative

Check electric heater coils

C. Timer improperly set

See use and care book

 

D. Dryer overloaded

See use and care book

 

E. Clothes too damp when put into dryer

See use and care book

 

F. Link blockage

Check dryer vent, see use and care book

 

G. Dryer loaded with a mixture of fabrics

See use and care book

 

H. Too small a load

See use and care book

 

I. Low voltage at terminal block

CALL SERVICE TECHNICIAN

 

J. Thermostat(s) inoperative

Check thermostats

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7. Clothes do not dry or drying time is too long (gas dryers)

A. Improper vent installation

Check dryer vent

B. Heating system inoperative

Check gas assembly

C. Timer improperly set

See use and care book

 

D. Dryer overloaded

See use and care book

 

E. Clothes too damp when put into dryer

See use and care book

 

F. Link blockage

Check dryer vent, see use and care book

 

G. Dryer loaded with a mixture of fabrics

See use and care book

 

H. Too small a load

See use and care book

 

I. Low voltage at terminal block

CALL SERVICE TECHNICIAN

 

J. Thermostat(s) inoperative

Check thermostats

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8. Dryer is noisy

A. Foreign object in drum front seal

Check drum

 

B. Worn drum bearing

Check drum bearing

 

C. Dryer not level

Check leveling

 

D. Loose panel or component

Check access and control panels, check wiring and connections

 

E. Foreign object in drum

Check drum

 

F. Worn idler pulley bearing

Check idler

 

G. Worn belt

Check belt

 

H. Damaged or loose blower wheel

Check blower wheel

 

I. Loose or worn drum slide

Check drum slide assembly

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9. Dryer runs with door open

A. Door switch inoperative

Check door switch

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10. Dryer drum does not rotate, but motor runs

A. Belt off idler pulley

Check belt

B. Broken drive belt

Check belt

 

C. Defective idler pulley

Check idler

 

D. Broken idler tension spring

Check idler

 

E. Drum binds

Check drum supports

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11. Damaged dryer body

A. Scratches and dents

Check cosmetic repairs

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